View, update, and manage your account information anytime, anywhere.Access the National Grid login in order to: Many National Grid customer service features are available online, through the National Grid login portal. National Grid login : Register and access National Grid customer service : Quick contact (residential) NY Zone:įind more ways to contact National Grid if the above circumstances don't apply. Some of the most common reasons to contact National Grid are listed below for a quick reference. There are several ways to contact National Grid customer service, whether it is by phone, email or online request. The service address (and billing address, if different)įind Out More How to switch ESCO providers Contact : National Grid customer service numbers.Full name and contact information (phone number, email address).Once you've activated your National Grid account, contact the ESCO provider of choice to start service and have the following information ready: The sign-up process with an ESCO is simple, but you must have already started service with National Grid in order to get a National Grid account number. For example, if you purchase electricity from National Grid at their default rate, at the end of the month you will receive a bill for electricity with a price of the kWh which is averaged over the entire month. You will therefore be buying electricity or gas at the fluctuating market price. The default rate with National Grid is a variable one that changes every month. National Grid Default energy rates : electricity and natural gas New York ESCOs offer a range of energy plans and rates (including green energy options), and are able to promote great deals that may be cheaper than National Grid's default rate. While consumers cannot change between TDU companies, switching from the default provider (National Grid) to a preferred ESCO remains an option in New York. As a regulated utility, National Grid is the only company that can deliver your energy service, but their prices are regulated by the New York Public Service Commission. "Delivery" entails building and maintaining the electrical infrastructure, and transporting energy from the point of production (a power plant for example) to your home. National Grid is the transmission and distribution utility (TDU) company, meaning that it is responsible for delivering energy to consumers. Whether for electricity or natural gas, the price you pay can be broken down into two main charges: With the competition, between ESCOs, comes the great deals and superior customer service! How it works: Delivery and supply Many competitive Energy Service Companies (ESCOs) offer wide varieties of energy solutions, including fixed prices, variable rates, and green energy. In New York, residents have the power to choose which company provides electricity and gas service. Tenants/Renters may need to provide a copy of the rental agreement and/or the landlord's contact information (name, address, phone number, etc).įirst-time National Grid customer? Check out our guides to understanding your National Grid bill and the full National Grid's bill pay methods available! Choose an Energy Service Company : Providers in the National Grid service area
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