![]() On a Windows 2019 server inside the VDA I do not see any options to forcibly change the cursor color other than these:Īnd these also seem to have no effect on the problem or those settings are being completely ignored as the cursor stays white no matter what I select here.Īlso interesting to note if someone else sees your screen through Team sharing they WILL see the text cursor correctly in black color while you yourself do not ! Also if you freeze the image with a screenshot capturing tool for instance then in that frozen moment where you make a screen selection you will also see the cursor in the correct color so it's really some sort of emulation error. Since this cursor's color turns from black to white on affected machines it gives us the illusion of dissappearing alltogether in text editable fields with a white background but I noticed that if you do the same in the body of an email that has black text in it you can in fact see this exact cursor in White color as you move it over black text or other black background. You will need to use Tab and arrow keys on your keyboard to navigate the Mouse Properties window. ![]() ![]() The cursor does not go invisible in fact but turns from color black to color white whenever it hovers over an editable field (=enter text) where the default Windows mouse cursor typically is being replaced by the so called "text cursor" as shown below: To open the Run dialog box, press the Windows (Win) key + R on your keyboard, then type 'main.cpl' and press Enter on your keyboard to open Windows Mouse properties. In addition we did some testing and troubleshooting and found the following new and relevant information: Make sure to restart the Microsoft Remote Desktop app back in to see the changes take effect.Update: I have opened Citrix CASE 81812600 as well as provided the case assigned engineer with this public discussion thread for follow up.
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